Field-Service-Consultant Exam Sample & Certification Field-Service-Consultant Book Torrent

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The Salesforce Field-Service-Consultant exam covers a wide range of topics, including field service management, workforce management, scheduling and dispatching, mobile workforce management, asset and inventory management, and reporting and analytics. Salesforce Certified Field Service Consultant certification exam is intended for professionals with a minimum of six months of experience in implementing and managing field service operations using Salesforce. Candidates are expected to have a solid understanding of the Salesforce platform and its capabilities, as well as experience in configuring and customizing Salesforce Field Service Lightning. Successful completion of the Salesforce Field-Service-Consultant Certification Exam demonstrates the candidate's proficiency in Salesforce Field Service and their ability to deliver effective solutions to customers.

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Salesforce Certified Field Service Consultant certification is an excellent way to demonstrate your skills and knowledge in the field service industry. It is a globally recognized certification that can help you stand out in a competitive job market. Salesforce Certified Field Service Consultant certification demonstrates your commitment to your profession and your ability to provide high-quality service to your clients.

Salesforce Certified Field Service Consultant Sample Questions (Q42-Q47):

NEW QUESTION # 42
Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.
What should a Consultant utilize to meet this requirement

A. Entitlement Templates
B. Work Types
C. Work Order Record Types
D. Entitlements

Answer: B

Explanation:
Explanation
Work Types are templates that define the duration, skills, and products required for a work order or work order line item. By creating Work Types for Install, Break-fix, and Inspections, Universal Containers can standardize creation of Work Orders with the correct skills and estimated time to completion[34]. Entitlement Templates are templates that define the terms of support for customers such as number of cases allowed or response time[35]. Entitlements are records that specify customers' support terms based on their contracts or warranties[36]. Work Order Record Types are record types that allow creating different page layouts and picklist values for different types of work orders[37]. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_types.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.entitlements_templates_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_work_orders_record_types.htm&type=5

NEW QUESTION # 43
A marketer wants to personalize an email with real-time weather information from the Sunny Sky API.
What tool should be used to parse and display the response within the email?

A. NodeJS
B. SSJS
C. Apex
D. GTL

Answer: A

NEW QUESTION # 44
Universal container want technician using the field service lightning mobile app to indicate when service appointment is at risk What should be a consultant recommended to meet the requirements?

A. Change the status field on the service appointment
B. Post the service appointment chatter feed
C. Adjust the scheduled end field on the service appointment
D. Update the in-jeopardy field on the service appointment

Answer: B

NEW QUESTION # 45
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers. What report would be improved by integrating financial data from an outside system?

A. First time fix rate: The percentage of on-site service requests resolved on the first visit.
B. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
C. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
D. Average time to repair: The average time required to repair or install as asset.

Answer: B

NEW QUESTION # 46
Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?

A. Use a custom object to model the BoM.
B. Use an ERP to manage the BoM.
C. Use Assets and define a hierarchy.
D. Use Products and add to an Order.

Answer: B

NEW QUESTION # 47
......

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Field-Service-Consultant Exam Sample & Certification Field-Service-Consultant Book Torrent

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Salesforce Certified Field Service Consultant Sample Questions (Q42-Q47):

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